PURE RAW HAIR offers 100% human Raw Hair sourced from single donors in Southeast Asia. With intact, perfectly aligned cuticles, our hair delivers a natural look, exceptional durability, and minimal shedding. Our Kinky Straight and Kinky Curl textures are created from Single Donor Raw Hair using a steam-only process, preserving the hair's natural quality and integrity.

Yes. Thanks to their healthy, unprocessed fiber, our hair can be colored and bleached up to platinum blonde (613). However, we recommend having all chemical services performed by a professional to help preserve the hair's quality.

With proper care, our 100% Raw Hair can be reused for 5+ years while maintaining its softness, natural shine, and exceptional quality.*

We generally recommend:

• 12"–18" → 3 bundles
• 20"–24" → 3 bundles
• 26" and longer → 4 bundles for a fuller look

For wigs:

• 180% density → approximately 2.5 bundles
• 200% density → approximately 3 bundles
• 300% density → approximately 4 bundles

A small amount of shedding is normal with all human hair extensions. Our Raw Hair is carefully selected to help minimize shedding and tangling. Proper care is essential to preserve its quality and longevity.

Yes, absolutely. All PURE RAW HAIR textures are heat-friendly and can be styled with flat irons, curling irons, or blow dryers. We always recommend using a heat protectant to help preserve the hair's quality.

No. Because Raw Hair comes from single donors, each bundle naturally has slight variations in texture, color, and movement. These natural differences are a sign of its authenticity and 100% natural origin.

We accept all major credit and debit cards, along with the secure payment methods available at checkout.

Installment payment options may be available depending on your country of residence and eligibility.

You can modify or cancel your order within 24 hours of placing it. After this period, your order enters processing and can no longer be changed or canceled.

"Unfulfilled" simply means your order is currently being prepared. At PURE RAW HAIR, every order is carefully prepared, and some products are sourced specifically for each order to meet our quality standards.

Our processing time is 5–7 business days before shipment. Once your order has been shipped, you will automatically receive a shipping confirmation email with your tracking number.

Yes. PURE RAW HAIR ships worldwide using trusted carriers with tracked shipping.

Yes. Once your order has been shipped, you will automatically receive a tracking number by email. Please allow 5–7 business days for processing before your order is shipped.

Some Raw Hair textures and longer lengths are rarer and may require additional sourcing time to meet our quality standards.

Customs duties, import taxes, and any additional import fees vary depending on your country's regulations. Unless otherwise stated at checkout, these charges are not included and are the customer's responsibility. We recommend checking with your local customs authorities before placing your order.

For hygiene reasons, PURE RAW HAIR products can only be returned if they are new, unused, unworn, in their original packaging, and with the security seals intact. All return requests must comply with our Return Policy.

Only products that are unopened, unworn, unwashed, undyed, unstyled, unaltered, and that have not been personalized or custom-made are eligible for return. For example, products made according to your choices (cap size, personalization, etc.) cannot be returned or exchanged. Any item that does not meet these conditions cannot be accepted.

Once your return has been received, inspected, and approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the funds to appear in your account.

If your order arrives damaged or you receive the wrong item, please contact our Customer Support within 48 hours of delivery. Be sure to include photos of the product and its packaging so we can assess the issue. We will review your request and provide a solution as quickly as possible.