Privacy Policy
Last updated: May 2026
PURE RAW HAIR LLC (“PURE RAW HAIR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type
- Device information
- Time zone
- Cookies
- Pages viewed
- Referral sources
When you place an order or attempt to place an order, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order history
Payment information is processed securely through third-party payment providers. PURE RAW HAIR LLC does not store full payment card details.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Prevent fraudulent transactions
- Improve our website and services
- Send marketing emails and promotional content when permitted
We may also use collected information for analytics, advertising, and business operations.
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Improve user experience
- Analyze website traffic
- Remember customer preferences
- Personalize advertisements
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
4. Sharing Your Information
We may share your information with trusted third-party providers necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Fraud prevention services
- Marketing and analytics platforms
We may also disclose information if required by law or to protect our legal rights.
PURE RAW HAIR LLC does not sell customer personal information to third parties.
5. International Customers
By using our website and submitting your information, you understand that your information may be transferred and processed outside of your country of residence.
6. Data Retention
We retain customer information for business, legal, tax, and operational purposes unless a deletion request is required by applicable law.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your information
- Withdraw marketing consent
To exercise these rights, please contact us at:
support@purerawhair.com
8. Marketing Communications
If you subscribe to our marketing emails or SMS communications, you may receive updates about:
- New launches
- Promotions
- Restocks
- Brand news
You can unsubscribe at any time using the unsubscribe link included in our communications.
9. Security
We implement reasonable security measures to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites or services.
PURE RAW HAIR LLC is not responsible for the privacy practices or content of third-party websites.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon posting on the website.
Your continued use of the website after updates constitutes acceptance of the revised policy.
12. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact us at:
PURE RAW HAIR LLC
support@purerawhair.com
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